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Standard Charges For Items Not Under Warranty
To expedite your return, please send a check or money order for the amount listed below plus $7.00 for return shipping, along with your item. Otherwise, a returns representative will contact you for payment arrangements.
Buckles and Jewelry
Silver Plated Buckle Refinish.....$30.00
Engraving and Refinish of Silver Plated Buckle.....$35.00 (plus cost of engraving at $1.24 per letter)
German Silver Buckle Refinish.....$20.00
Add or change Engraving on a German Silver Buckle.....$30.00 (plus cost of engraving at $1.24 per letter)
Additional Charge for Changes in Figures and Date Trim, Please Ask Returns Representative
Jewelry Refinish.....$20.00
Classic Watches
Timepiece Replacement.....$30.00
Watchband Replacement.....$50.00
Crystal Replacement.....$15.00
Montana Watches
Timepiece Replacement.....$50.00
Watch Band Replacement--Leather Strap.....$15.00
Watch Band Replacement--Metal Link Band.....$50.00
Crystal Replacement.....$25.00
Watch Battery Replacement on ALL WATCHES.....$10.00
Pocket Watches (After 1 year Limited Warranty).....Full Retail Value
Adding or Removing Links from Metal Bands.....$10.00
DISCONTINUED WATCH STYLES OR PARTS MAY NOT BE AVAILABLE Prices subject to change without notice
Contact our Consumer Affairs Department for questions on returns and to obtain a RMA Number at 1-800-634-4830
RMA NUMBER REQUIRED TO RETURN ANY MERCHANDISE
We suggest getting a tracking number when returning merchandise
Our Address is:
Montana Silversmiths Attn: Returns Department #1 Sterling Lane P.O. Box 839 Columbus, MT 59019-0839
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